Privacy Policy — phking365

01.Introduction

This Privacy Policy ("Policy") describes how phking365 ("phking365", "we", "us", "our"), operator of the online casino and sports betting platform accessible at phking365.club, collects, uses, discloses, and safeguards the personal information of users ("you", "your", "Player") in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By registering an account on phking365, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must cease using the phking365 platform immediately.

phking365 also processes your data in compliance with the requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) and the Anti-Money Laundering Act (AMLA), Republic Act No. 9160, as amended. Compliance with these laws may require phking365 to process and disclose your data in ways described further below, regardless of individual consent where legally mandated.

02.Data Controller

For the purposes of the Data Privacy Act of 2012, the personal information controller responsible for your data is phking365, operator of phking365.club. Our designated Data Protection Officer (DPO) can be contacted at [email protected] (plain text — not a link). All data-related queries, correction requests, and privacy complaints should be directed to the DPO in the first instance.

03.Personal Data We Collect

phking365 collects the following categories of personal data depending on your interaction with the platform:

Category	Examples	Collection Point
Identity Data	Full name, date of birth, government ID number, photograph	Registration, KYC verification
Contact Data	Mobile number, email address, home address	Registration, account updates
Financial Data	GCash number, PayMaya number, bank account name/number, transaction records	Deposit and withdrawal processing
Technical Data	IP address, browser type, device ID, operating system, session cookies	Automatic collection via platform use
Behavioural Data	Game history, bet amounts, login timestamps, session duration, bonus usage	Platform activity monitoring
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support interactions

phking365 does not collect sensitive personal information beyond what is strictly required for identity verification, age verification, and AMLA compliance. We do not collect biometric data, health data, or political affiliation data.

04.How We Use Your Personal Data

phking365 processes your personal data for the following purposes:

• Account registration and management: creating, maintaining, and securing your phking365 account;
• Identity and age verification (KYC): confirming that you meet the 21+ age requirement and are who you claim to be, as required by PAGCOR;
• Payment processing: processing deposits via GCash, PayMaya, BPI, BDO, and Metrobank, and processing withdrawal requests to your verified payment accounts;
• Regulatory compliance: fulfilling phking365's obligations under PAGCOR regulations, AMLA, and NPC requirements, including transaction monitoring and suspicious activity reporting;
• Game operation and integrity: facilitating fair gameplay, detecting and preventing fraud, cheating, and prohibited conduct;
• Customer support: responding to your queries, complaints, and support requests;
• Responsible gaming: monitoring play patterns to identify potential problem gambling behaviour and enforcing self-exclusion and deposit limit requests;
• Platform improvement: analysing aggregated, anonymised usage data to improve platform performance, game selection, and user experience;
• Marketing communications: sending promotional offers and newsletters where you have provided explicit consent. You may withdraw marketing consent at any time via your account settings.

05.Legal Basis for Processing

phking365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: processing necessary to perform the contract between you and phking365 (i.e., providing the gaming platform services);
• Legal obligation: processing required to comply with PAGCOR regulations, AMLA reporting obligations, NPC requirements, and other applicable Philippine laws;
• Legitimate interests: processing for fraud prevention, security monitoring, and platform integrity where our legitimate interests do not override your fundamental rights;
• Consent: processing for marketing communications and any non-essential data collection, where you have provided freely given, specific, and informed consent.

06.Data Sharing & Disclosure

phking365 does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• PAGCOR: as required by our operating licence and regulatory reporting obligations;
• Anti-Money Laundering Council (AMLC): as required by AMLA for covered and suspicious transaction reporting;
• Payment service providers: GCash (Mynt), PayMaya (PayMongo/Voyager), BPI, BDO, and Metrobank — to process your deposits and withdrawals;
• KYC verification partners: identity verification service providers contracted by phking365 to verify government-issued IDs;
• Game content providers: licensed game studios and live casino operators that provide games accessible on the phking365 platform — these providers may receive anonymised player identifiers for game session management;
• IT and security service providers: cloud infrastructure, fraud detection, and cybersecurity vendors contracted by phking365;
• Law enforcement and courts: where disclosure is required by a lawful order, court subpoena, or is necessary to protect the rights, property, or safety of phking365, its players, or the public.

All third-party processors engaged by phking365 are contractually bound to process personal data only for the specified purposes, implement appropriate security measures, and comply with the Data Privacy Act of 2012.

07.Cookies & Tracking Technologies

phking365 uses cookies and similar tracking technologies on phking365.club to:

• Essential cookies: maintain your login session, remember your preferences, and ensure the platform functions correctly — these cannot be disabled without breaking core functionality;
• Analytics cookies: collect anonymised data about page visits, session duration, and navigation patterns to improve platform performance (no personally identifiable information is included in analytics data);
• Security cookies: detect and prevent fraudulent activity and bot traffic.

phking365 does not use third-party advertising cookies or tracking pixels. You may manage cookie preferences through your browser settings, noting that disabling essential cookies will impair your ability to use phking365.

08.Data Retention

phking365 retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and the AMLA's prescribed retention periods for transaction records. Identity verification documents are retained for a minimum of five years from the date of last transaction. After the applicable retention period, data is securely deleted or anonymised.

Anonymised, aggregated data (with no personally identifiable information) may be retained indefinitely for statistical and analytical purposes.

09.Data Security

phking365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and phking365 servers;
• Encryption of sensitive data at rest using industry-standard algorithms;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing by independent security professionals;
• Two-factor authentication (2FA) for administrative access to phking365 systems.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phking365 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay in accordance with NPC Circular No. 16-03.

10.Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phking365:

• Right to be informed: the right to know what personal data phking365 holds about you and how it is being used;
• Right of access: the right to request a copy of the personal data phking365 holds about you;
• Right to rectification: the right to have inaccurate or incomplete personal data corrected;
• Right to erasure / right to be forgotten: the right to request deletion of your personal data, subject to phking365's legal retention obligations;
• Right to object: the right to object to the processing of your personal data for marketing purposes at any time;
• Right to data portability: the right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: the right to file a complaint with the National Privacy Commission (privacy.gov.ph) if you believe phking365 has violated your data privacy rights.

To exercise any of these rights, contact the phking365 Data Protection Officer at [email protected]. phking365 will respond to all data rights requests within 15 business days.

11.Minors

phking365 does not knowingly collect personal data from persons under the age of 21. The platform is strictly restricted to adults aged 21 years and above in compliance with PAGCOR requirements. If phking365 becomes aware that a minor has provided personal data or created an account, that account will be immediately suspended, all data will be deleted, and any associated funds will be handled in accordance with applicable regulations. 21+

12.Third-Party Links

phking365.club may contain links to third-party websites or services (for example, payment provider portals). phking365 has no control over and accepts no responsibility for the privacy practices of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit via links from phking365.club.

13.Amendments to This Policy

phking365 reserves the right to update this Privacy Policy at any time to reflect changes in law, regulatory guidance, or our data processing practices. Material changes will be communicated to registered Players via email or prominent notice on phking365.club at least 7 days before taking effect. The current version of this Policy is always accessible at phking365.club/privacy-policy. Your continued use of phking365 after the effective date of any amendment constitutes acceptance of the revised Policy.

14.Contact the Data Protection Officer

For all privacy-related queries, data access requests, rectification requests, or to report a concern, please contact: